All sales are final. Due to the custom nature of our products there are no refunds on orders/fabrics. If you have an issue with a product you have received, please email: info@trucreateco.com and we will be happy to address your concerns. We reserve the right to replace the fabric first at our discretion. Refunds may be given should we find that we made an error. Furthermore, you must report any issue within 7 days of receiving your shipment. After this period of time we reserve the right to deny compensation or replacements.Should we deem you are due a monetary refund, you will be refunded via your original form of payment.