Welcome to TruCreato Company! We are so happy you're here! 

FAQ'S 

1. What types of printing services do you offer?

At TruCreate, we're not just about printing; we're about bringing your visions to life on paper and beyond. Our array of printing services is crafted to meet every unique need and creative challenge. From vibrant wide-format printing that makes every color pop and every detail shine, to precision digital printing for your more nuanced and intricate designs, we've got it all.

But we don't stop there. Our specialty printing services are designed to push boundaries and bring innovation to the forefront. Whether it's creating stunning promotional materials, exquisite business stationery, or eye-catching banners and signage, our printing solutions are tailored to ensure that your brand stands out in the most dynamic and impactful way.

At TruCreate, every print is a story told, a message delivered, and an impression made. We're not just printing; we're crafting legacies in ink and paper.

 

2. Can I get assistance with the design of my print materials?

Absolutely! At TruCreate, we believe in a collaborative journey of creation. Our team of skilled designers is not just equipped to assist you; they're passionate about transforming your ideas into stunning visual realities. Whether you're starting with a spark of inspiration or a detailed vision, we're here to nurture that concept to fruition.

We don't just design; we communicate. Our process involves understanding your brand's essence, your message, and your audience. This approach allows us to create designs that are not only visually captivating but also resonate deeply with your intended audience.

From the initial concept to the final print, our team is dedicated to ensuring that every aspect of your design is perfect, reflecting the dynamic and bold spirit of your brand. At TruCreate, your vision becomes our mission, and together, we create print materials that tell your story in the most compelling and beautiful way.

 

3. How do I get a quote for a print job?

Getting a quote for your print job is as easy as it is exciting at TruCreate. Begin your journey to exceptional print work by simply reaching out to us. You can contact us through our website, give us a call, or drop by our studio in Mesa, Arizona. Share your project details, your visions, and your aspirations for the print job.

Our team will engage with you to understand the nuances of your project – the scope, the materials, the designs, and the timelines. We believe in transparent and detailed communication, ensuring that we capture every aspect of your vision.

Once we have all the necessary information, we'll craft a custom quote that aligns with your requirements and our commitment to quality and innovation. At TruCreate, we ensure that every quote reflects our dedication to excellence, affordability, and transformative design solutions.

Embarking on a printing project with TruCreate is not just about getting a service; it's about experiencing a journey of creative collaboration and seeing your vision materialize into vibrant reality.

4. What is the turnaround time for a standard print order?

At TruCreate, we understand that time is of the essence, and we respect the urgency of your projects. The turnaround time for a standard print order is a symphony of efficiency and precision. Generally, we aim to complete standard print orders within a timeframe that aligns with your needs and our commitment to quality.

While the exact time can vary depending on the complexity and scale of your project, we typically deliver within a few business days for most standard orders. Our team works diligently, blending speed with our unwavering attention to detail, ensuring that your project transitions from concept to completion seamlessly and swiftly.

We believe in keeping you informed every step of the way, providing updates and ensuring that your project stays on track. Should you need expedited services, we're more than willing to accommodate your schedule and work to provide faster turnaround times, all while maintaining the high-quality standards TruCreate is known for.

At TruCreate, every second counts. We're dedicated to delivering not just with speed, but with a passion for perfection, ensuring that your print materials arrive on time and exceed your expectations

5. Do you offer rush orders for urgent printing needs?

Yes, at TruCreate, we understand that sometimes, time isn't just a factor—it's everything. For those critical moments when you need high-quality printing done yesterday, we offer rush order services. We're here to ensure that your urgent printing needs are met with the same passion for excellence and attention to detail that define all our work.

Our team is adept at navigating tight deadlines without sacrificing the quality and innovation that are hallmarks of TruCreate. Let us know the urgency of your project, and we'll mobilize our resources to deliver swiftly and efficiently. We pride ourselves on being responsive and adaptable, ensuring that your rush orders receive the highest priority and care.

Embracing the challenge of urgent deadlines is part of our commitment to being a dynamic and visionary partner in your creative journey. At TruCreate, we're not just delivering prints in a rush; we're crafting your vision with speed and precision, ensuring that even the tightest deadlines are met with extraordinary results.

6. What kind of materials can you print on?

At TruCreate, we believe that the medium is as important as the message. Our printing capabilities extend to a diverse range of materials, each selected to bring a unique texture and character to your projects. We don’t just print; we create tactile experiences that elevate your message.

Our spectrum of materials includes classic options like high-quality paper and cardstock, perfect for everything from business cards to brochures. For those looking for something beyond the conventional, we offer printing on canvas, vinyl, and various textiles, ideal for banners, signage, and more.

But why stop there? Our innovative approach embraces materials like metal, wood, and acrylic, allowing your brand to make a bold statement in any space. We specialize in turning unusual and challenging materials into canvases for your creativity, ensuring that your message stands out in a world of visual noise.

At TruCreate, we're constantly expanding our horizons and embracing new materials to keep your brand at the forefront of innovation. Whether it's for a traditional print job or a unique branding project, we have the expertise and technology to bring your vision to life on almost any material you can imagine.

7. Can you handle large format printing for banners and signs?

Absolutely! At TruCreate, we excel in transforming vast spaces into canvases for your brand's story. Large format printing is one of our specialties, and we embrace the challenge and excitement that comes with these grand-scale projects. Our state-of-the-art technology and expert team are equipped to produce stunning banners, signs, and large-scale graphics that capture attention and convey your message with impact.

Whether it's for a trade show, a storefront, or any other space where your brand needs to make a bold statement, our large format printing solutions are designed to deliver. We ensure that every detail, from the vibrancy of the colors to the precision of the graphics, is executed with the utmost care and expertise.

With TruCreate, size is not a limitation, but an opportunity to showcase the dynamic and visionary spirit of your brand. Our large format prints are more than just advertisements; they are monumental expressions of your brand's story, crafted to leave a lasting impression. Let us help you tell that story on a grand scale, with clarity, creativity, and impact.

8. How does the branding consultation process work?

Embarking on a branding journey with TruCreate is a voyage into the heart of your brand’s essence. Our branding consultation process is a tailored experience, designed to unearth and polish the core of your brand's identity. It’s not just a meeting; it’s a collaborative expedition towards discovering what makes your brand truly unique.

The process begins with a deep-dive conversation. Here, we listen to your story, understand your vision, and grasp the nuances of your business. We believe in the power of listening – it’s the first step in transforming your ideas into a compelling brand narrative.

Next, we move into the exploration phase. Our team of experts analyzes your current brand presence, your market position, and your competitors. We're not just looking at where you are; we're envisioning where you could be. This phase is about aligning your business goals with creative strategies, ensuring your brand stands out and resonates.

Then comes the crafting stage. Based on our insights and your feedback, we begin shaping your brand's new identity. From logo design to messaging, every element is meticulously forged to reflect your brand’s vision and values.

Finally, we present our concepts to you, refining them until they align perfectly with your vision. This is a collaborative process – your input is crucial in sculpting a brand identity that’s authentic and powerful.

At TruCreate, our branding consultation is more than a service; it's a partnership. We're committed to creating a brand identity that's not just seen or heard, but felt. A brand that tells your story in the most inspiring and impactful way.

9. What file formats are accepted for print projects?

At TruCreate, we embrace a wide range of file formats to ensure your print projects transition smoothly from digital conception to tangible reality. We understand the importance of versatility and quality in file preparation, and we’re equipped to handle various formats to cater to your specific needs.

We commonly accept file formats including PDF, which is preferred for its reliability and consistency across platforms. JPEG and TIFF are great for high-resolution image prints, capturing every detail with clarity. For vector-based graphics, especially logos and illustrations, we recommend AI or EPS formats to maintain the sharpness and scalability of your designs.

We also accept PSD files for projects that require layers and intricate details. If you're working with a different format, don't hesitate to reach out to us. Our team is skilled at converting and optimizing files to ensure the highest quality output for your prints.

At TruCreate, we’re not just about accepting files; we're about ensuring that your vision is captured with precision and excellence in every print. We guide you through the process of file preparation, ensuring that the final product is a true reflection of your creative vision.

10. Do you offer delivery or shipping for completed print orders?

Yes, at TruCreate, we believe in providing a seamless and convenient experience from start to finish. To ensure that your masterpieces reach you safely and efficiently, we offer both delivery and shipping options for your completed print orders.

Whether you're local to Mesa, Arizona, or based elsewhere, we've got your delivery needs covered. For our local clients, we offer personalized delivery services, bringing your print projects right to your doorstep with care and punctuality. For our clients beyond, worry not – your prints can be shipped across the nation with the assurance of safe, prompt, and reliable delivery.

We partner with trusted shipping providers to ensure that your prints arrive in pristine condition, no matter the distance. The excitement of unboxing your TruCreate project should be nothing short of extraordinary, and we go the extra mile to make sure of that.

At TruCreate, our commitment doesn't end at the print press. We're dedicated to ensuring that your experience is hassle-free and fulfilling, all the way to the moment you hold your finished project in your hands.

MY QUESTION IS NOT LISTED:

Can't find what you are looking for? Please email Hello@trucreateco.com  we try to get back to every one of our amazing customers within 24 hours; however, we ask that you give us up to 2 business days for a response.